Refund Policy

At Code Craftify, we are committed to providing you with high-quality services. However, we understand that sometimes things don’t work out as expected. This Refund Policy explains our approach to refunds and returns.

1. Eligibility for Refunds

Refunds are eligible in the following situations:

• Unfulfilled Services: If we are unable to deliver the services or products as promised, a full refund will be issued.
• Service Dissatisfaction: If you are not satisfied with the services provided, we offer a 7-day window to request a refund from the date of service completion.
• Incorrect Billing: If there is an error in billing or overcharging, we will issue a full refund upon verification.

2. Non-Refundable Items

Certain services and products are non-refundable, including:

• Completed projects or services that meet your requirements
• Custom work or services requested by the client
• Any digital products or services after the delivery

3. How to Request a Refund

To request a refund, please contact us within the refund window mentioned above with the following information:

• Your name and contact details
• Details of the service or product in question
• The reason for requesting a refund

Once we receive your request, we will review it and notify you about the approval or rejection of the refund.

4. Processing Time

Refund requests typically take up to 10 business days to process. We will notify you once the refund has been issued, and the funds will be returned to your original payment method.

5. Exceptions

We reserve the right to refuse a refund if we believe that the request is fraudulent or if it violates any of our policies. In such cases, the client will be notified, and the refund will not be issued.

6. Contact Us

If you have any questions about our refund policy or need assistance, please feel free to reach out to us:

• Email: info@codecraftify.com
• Phone: +91 8770172270
• Address: Code Craftify, Bangalore, Karnataka, India 560068

Last Updated: June 27, 2025